Tickets for all events held at North Queensland Stadium should only be purchased through Ticketmaster. All questions regarding ticketing should be directed to Ticketmaster.
Where can I buy tickets for events at North Queensland Stadium?
Ticketmaster is the ONLY authorised ticketing agent for events at North Queensland Stadium.
What do I do if I purchased through an unauthorized reseller?
North Queensland Stadium has no ability to check the validity of tickets not purchased through Ticketmaster. North Queensland Stadium and its associated teams or promoters have no obligation to honour tickets purchased from unauthorized re-sellers such as Viagogo, Ticketmaster Resale, Tickets, Ebay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, Ticket Bis, Queenoftickets or any other outlets or reseller.
Can I buy tickets at North Queensland Stadium on event days?
North Queensland Stadium has ticket box offices located at Gate A and Gate D (see the North Queensland Stadium Map for locations) where tickets (dependent on event capacity/availability) will be for sale.
These box offices may also be available for ticket collection (subject to the team or promoters requirements).
Are there alcohol-free seating options?
There may be unlicensed seating options available via Ticketmaster. This is dependent on the seating requirements for each event. Patrons are not permitted to consume any alcohol in these areas.
I have lost my ticket. What should I do?
All queries regarding lost, stolen or damaged tickets should be directed through where you purchased them, such as Ticketmaster or North Queensland Cowboys Membership Department.
If you lose your ticket on your way to an event, please see someone at the Box Offices (located at Gate A and Gate D) for assistance.
Does my child need a ticket?
Depending on the event you are attending, your child may not need a ticket if they do not occupy a seat. Please get in touch with the team or promoter of the event to find out more information.
How do I make group ticket bookings?
Groups bookings are made through Ticketmaster Groups by calling 1300 889 278 or emailing email@example.com.
Please note: Some events do not offer group discounts. The ability to hold seats does not apply to all events. Please check with the Ticketmaster Groups Operator for more details.
How do I purchase accessible seating?
For accessible seating and tickets, please contact Ticketmaster Accessible Seating on 1300 446 925 or email firstname.lastname@example.org.
Find out more information on accessibility at North Queensland Stadium on our Accessibility and PWD page.
How do I qualify for a concession ticket?
Concession availability and entitlements vary from event to event, depending on the team or promoter's Terms and Conditions. Information about concession tickets will be provided at point of sale on the Ticketmaster website or you can enquire when purchasing over the phone.
How are the rows numbered?
At North Queensland Stadium Row A is the first row (i.e. closest to the field of play) moving through the alphabet. There is no Row ‘I’ or Row ‘O’ at North Queensland Stadium.
Row AA is after Row Z; and Row BB is behind Row AA etc.
In NRL mode; where are the team tunnels?
At North Queensland Stadium the away team run out of the tunnel in-between Bay 104 and Bay 105; and the home team run out in-between Bay 108 and Bay 109. All these bays are located in the Western Grandstand.